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Home Care
After the initial enquiry, each client is visited by his or her local Inter-County manager. The needs of each individual client are discussed in great detail to assess the level of support required. During this meeting, which is free of charge, a full assessment is carried out and a Care Plan is agreed upon with the client. Staff are then appointed based on their training and experience relevant to each client's needs. We aim to ensure that the personality and the professional suitability of the carer/nurse are compatible with that of each client. Our carers offer the following services:
All staff undergo a rigorous recruitment process and are thoroughly screened before being allowed to work for Inter-County. Criminal Records Bureau checks are undertaken by us, as are POVA (protection of vulnerable adults) checks. We are registered with the Commission for Social Care Inspection, our regulatory body. For further information about care standards please click here. On-going training is essential for each member of staff and we make sure that regular supervision takes place. We are committed to providing a service of the highest quality and this in turn means ensuring good communication both with clients and staff. We work closely with GPs, health professionals and any involved family members to make sure that each client receives the correct level of care and support. For further information please go to our Frequently Asked Questions page. For information about your nearest branch please click here. |